Effective Date: 5th November 2023

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1. Introduction

 

• At www.letshiftup.com, we appreciate your trust in our digital products and services. This "No Refund Policy" is designed to outline the terms and conditions regarding refunds for digital product purchases made on our website.

 

2. Digital Products

 

• We offer a variety of digital products, such as downloadable software, e-books, digital courses, and other digital content, available for purchase on our website.

• Following the purchase of a digital product, it is expected that you shall receive a confirmation email within 24 hours. However, in the unlikely event that you don't receive the email within the said timeframe, we kindly request that you write to letsshiftup@gmail.com for prompt resolution.

 

3. No Refunds for Digital Products

 

• Due to the nature of digital products, we do not typically offer refunds once a purchase has been completed and the digital product has been delivered to you. We encourage you to carefully review the product descriptions and, if available, any sample materials before making a purchase.

• It is your responsibility to ensure that you have the appropriate software, hardware, and other requirements to use the digital product you are purchasing.

 

4. Exceptions

 

• In exceptional cases, we may consider a refund if the digital product is proven to be defective or if the purchase was made in error. If you believe your situation qualifies for an exception, please contact our customer support team at letsshiftup@gmail.com within 2 days of your purchase.

• For physical products, If you receive a physical product that is damaged or defective, we will gladly provide a replacement or issue a refund for the damaged or defective item. Please contact our customer support team at letsshiftup@gmail.com within 2 days of receiving the damaged or defective product.

 

5. Contact Us

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• If you have any questions or concerns regarding our "No Refund Policy" or believe you have a valid refund request, please contact us at letsshiftup@gmail.com.

 

6. Changes to this Policy

 

• We reserve the right to make changes to this "No Refund Policy." Any changes will be effective immediately upon posting the updated policy on our website.

• By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this "No Refund Policy."